1. Go to the Dedicated Servers/Manage Servers menu2. Choose the server they want to upgrade
3. On the page that appears, click the Request Server Upgrade link. they will see the templates with available dedicated servers.
4. Then they can select the Get a quote for custom upgrade option and manually fill out custom server configuration. Or, they may choose from the list of available templates (to view server details, click a template name)
5. After you click Submit, their request will be sent to the H-Sphere admin. Resellers will be notified about a charge for this upgrade.