I m a Reseller web host.I want to redirect my clients’ TTs. How can I redirect my clients’ TTs to another help desk?
You need to customize the templates (menu.xml file in the common/ files)
You will have to create 2 custom pages: one for TT creation, located at
the other one for viewing TTs, located at
In the HTML body of your custom pages, redirect the client to your support system by linking to the required URL.